Support
App Support
Need help with Piko, widgets, purchases, or your daily learning setup? Send us a note and we will help you sort it out.
Usually replies within 24-48 hoursEnglish support
EmailReach us directly at support@pikodaily.app.
WidgetsGet help with Home Screen and Lock Screen updates.
PurchasesAsk about restoring Piko Pro or subscription access.
Contact Us
If you are experiencing issues with the Piko app, have questions about your purchase, or want to share feedback, email us with as much detail as you can.
For faster help, include your device model, iOS version, the app version, and a short description of what happened.
Email Support
or write to us at support@pikodaily.app
Common Topics
- Widget not updatingOpen Piko once to refresh your daily token and learning status. If it still looks stale, check that widgets and background refresh are allowed in your device settings.
- Restoring purchasesUse the restore purchase option in the app, and make sure you are signed in with the same Apple Account used for the original purchase.
- Daily tokens and progressIf your token, streak, or learning status looks wrong, include your device model, iOS version, and what you expected to see when you contact support.
- Deleting local app dataPiko is local-first and does not require an account. Deleting the app removes local app data from your device unless Apple device backup restores it later.
- Feature requests and suggestionsTell us what would make Piko more useful for your language routine, widgets, reminders, or review flow.